Return Policy

At Solene, your satisfaction is our priority — but due to hygiene and safety concerns, we do not accept returns or exchanges on any products.

No Returns or Exchanges:

All sales are final. We do not accept returns, refunds, or exchanges for:

• Change of mind

• Incorrect nail size selection

• Opened or used products

Damaged or Defective Products:

If your order arrives damaged, defective, or incorrect, please email us at hello@solene.com within 48 hours of delivery with:

• Your order number

• Unboxing video (required for damage claims)

• Clear photos of the issue

We will assess the case and offer a resolution if the claim is valid.